Frequently Asked Questions

Everything you need to know about your Love Nala experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your new favorites sooner.

What is your return policy?

We want you to love your pieces. If you are not completely satisfied, we accept returns on unworn items with tags attached within 30 days of delivery.

How do I find the right size for me?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary fit may vary by style.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Afterpay.

Are Love Nala products ethically made?

Yes, we pride ourselves on responsible sourcing. We partner with manufacturers who provide fair wages, safe working conditions, and follow sustainable production practices.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 1 hour of purchase by contacting our support team.